From Tormentor to Mentor

Building a Psychologically Safe Workplace

Time to complete: 3 hours

Type: Tracked Self-Study, Asynchronous

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The four sections are:

  • Workplace Harassment and Bullying: Legislation and definitions

  • Dealing with Workplace Bullying

  • Building Psychologically Safe Workplaces

  • Eliminating Workplace Violence

Learning outcomes are:

  • Identify characteristics of a psychologically safe work environment and the legislation that is in place to protect and promote workplace psychological safety

  • Identify characteristics of a toxic work environment and the responsibilities of employees, managers, and employers for stopping workplace harassment and bullying

  • Reflect on how people are affected by workplace bullying by watching interviews of employees in various industries who share their stories and considering what would have helped at the time

  • Consider ways to prevent and address racism, discrimination, undermining, and harassment at work through workplace video incidents, comparison behaviours, and discussion questions

  • Respond to incidents from four perspectives: as an employer, employee, supervisor or manager

  • Write a personal commitment to build an inclusive workplace and stop workplace toxic behaviours within the realm of your control

Psychological safety in this course is based on a model of four inter-related concepts:

  • Safety
  • Well-being
  • Encouragement
  • Learning

All of which applies to all roles and positions.

 

When all four sections have been completed, students receive a certificate of completion.

Certificate requirements

  • Read all course text

  • Watch all 10 short videos

  • Download all 6 PDFs

  • Complete all 3 course quizzes

  • Comment in at least 4 of 9 reflection questions / discussion threads. The final discussion thread is a pledge which is obligatory.

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